Not only does Quick Assist give you complete control of the remote PC, but it also lets you share its desktop with the other user. Whether trying to run an anti-malware program or remove a pesky hardware driver, Quick Assist has your back. The Quick Assist, an unsung hero of Windows 10 and 11! This nifty app allows you to remotely access another PC over the internet, granting you control and troubleshooting capabilities from afar. In contrast, Remote Assistance creates a direct RDP connection between the users’ computers and requires the TCP port 3389 to be opened on the client machine and the firewall/NAT/router behind it.Īdditionally, Quick Assist is a general service provided by Microsoft to share computer screens with others, while Remote Assistance is a service typically used by office workers to invite a technician to fix problems within a specific device.Īlso Read- How To Install Or Uninstall VBScript Feature In Windows 11 So, What can you actually do with Quick Assist? Quick Assist is a cloud-based service that only requires one outbound connection from each user’s PC to the cloud service/Microsoft server. Conversely, the recipient of assistance benefits from the opportunity to learn and execute instructions and procedures.Īlso Read- How To Change Theme In Notepad App In Windows 11 Quick Assist vs Remote AssistanceĪlthough, Quick Assist and Remote Assistance have similarities but also have some differences. The party offering assistance gains the ability to diagnose, troubleshoot, and assume complete control of the remote screen. Quick Assist is a pre-installed feature in Windows that enables users to share their screens remotely for the purpose of receiving or providing assistance.
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